Voucher management and distribution
Voucher management is providing support for the whole voucher lifecycle, from generation, delivery to the printing company (or system for electronic distribution) as well as activation on user request.
In the first place, housekeeping of vouchers automatic procedures is scheduled to execute periodical actions like voucher archiving.
Second, voucher activation channel can be USSD, IVR, Web, WAP, SMS or Customer care.
Following parameters are set to a user account:
++ Amount of the main account
++ The expiry date of the account
++ Service counters value (optional, billing depended)
++ Tariff switch (optional, billing dependent)
Third, voucher activation reporting generation and distribution statistics can be scheduled. Once generated reports can be automatically sent via e-mail to platform users.
Points of voucher distribution involve Operator as the main supplier of electronic vouchers, Operator directorates, commission agents, agents and end users.
In conclusion, presented software system provides support for the business model for each of the involved parties.
Distribution of electronic vouchers is possible through following interfaces: (GPRS) POS, SMS, USSD, WAP, HTML.
Each interface has its own technical characteristics and requirements, but all are supported by the business process in an equally functional way.